Managers Never Yell

Managers Never Yell

Managers never yell, huh? I bet you have something to say about this, don’t you? I’m serious though. I think they just don’t talk very good. That’s exactly why we started the video series, Communication is Key. I want to make sure you know how to come across the way...
Voice Inflection

Voice Inflection

We’re back with our series, Communication is Key! Bringing you up to speed, we’ve heard from Damian and Ali on the importance of being an amazing communicator in this business, and we’ve taken a look at the contents of your very own communication toolbox.   Let’s...
Smile

Smile

Welcome back to our video series, Communication is Key! So far, we’ve learned that YOU are enough! You’re a natural communicator, and what people need from you is YOUR OWN personal touch. By bringing your words to life, you’ll be able to help more people and increase...
Don’t Work to Wait

Don’t Work to Wait

Stop wasting your time. If somebody convinced you that the best way to work is to wait for the next up, we need to talk. First of all, congratulations! It’s not going to be very hard at all to live up to the expectations our industry has for you. All you’re expected...

This is your business!

Treat this business like your own… because it is! Your desk is the front door to a business that works for its customers. Those customers – they’re yours.  Yes, you work in a store with a manager and an owner. But it’s your name on the line here. It’s you who...
Get in the Sell From Stock Business

Get in the Sell From Stock Business

Have you ever had a month where you were just IN THE ZONE? Selling everybody, left and right, like it was the easiest thing you’ve ever done?  That’s a good way to feel, huh!?!  And were you doing dealer trades that month? Ask more questions. Solve problems with what...
Follow Up with Your Rules of Engagement

Follow Up with Your Rules of Engagement

We’ve gotten your questions, your emails, and your comments. We love that you’re engaging, and I assure you, we want to give you the answer to every question you have in this business. What’s mine is yours, friends! I want you to know everything I do, I want to help...