How do you keep it simple?
How do you make things work for you and your customers, while staying in total integrity?
How do you make YOUR BUSINESS work for you?
We all need a set of rules to live by. Do you know what yours are?
My rules of engagement:
- My Customer Always Comes First
- My Process Works For Me
- 100% Honesty
I invite you to watch this week’s video, and write down your rules. If you like mine, just write those down.
This is YOUR business. Pay attention to what you’re doing out there. Remember who you’re doing it for. Be who you are at your best, and come up with something you can live by.
Have some rules that work better for you? Tell us in the comments below.
will I get the paper back books are just ebooks with this subscription
Hi Lamar! Thanks for reaching out. 🙂 We really appreciate that you appreciate the value of the books. Your books have been sent, and you should receive them shortly, if not already. Starr
I loved this video. I always like to be honest and when I find myself in an uncomfortable situation I make a joke out of it. When I signed up for this Selling training I was trying to go back into the car business here in South Carolina. The car business here is very different then in PA. It was a nightmare. I took a month off and tried to figure out what I wanted to do. I was blessed with an amazing career. NOT in the car business but a designer for Closets by Design. I use so much of what I learn here. sorry this is so long, Im getting to my point.
My second day on the job I go to this ladies house to design a closet, by looking at her closet and listening to everything she wanted, I design her dream closet. She was so happy , she asks me ” how long have you been doing this, you’re amazing, you must have been doing this for years?” NOW! should I lie or tell the truth? I looked at her and said, ” this is my second day” and start laughing. hoping she would laugh and move on. I was afraid if I gave her a lie she wouldn’t think, she doesn’t know what she is doing, but she had paid me a compliment. I told her Ma’am, I’m telling the truth, you are my second customer, I just finished training two days ago. It pays to tell the truth.
There is no such thing as an inconsequential lie. Always be honest. Glad to have you on our team, Diane! -Damian